Refund policy

Return & Exchange Policy:

  • RETURN REQUEST: Please contact us at lilizojewellery@gmail.com
  • You can return your order within 14 days of receiving it.
  • SALE items and earrings cannot be returned.
  • The refund will be processed upon receiving your return.
  • Returns must be unworn and in their original packaging.
  • Refunds will be issued through the payment method chosen at checkout.
  • LILIZO will not cover the shipping costs for returns.
  • LILIZO is not responsible for lost returns sent without tracking.

RETURNS TO:

Kamila Morawska-Kaim
LILIZO
53 Connor Street
Peebles
Eh45 8HD
UK