SHIPPING AND RETURNS
Shipping Policy:
- We offer FREE WORLDWIDE SHIPPING on all orders over 100 £.
- FREE SHIPPING WITHIN UNITED KINGDOM is available for all orders over 40 £.
- Please allow 1-2 business days for order processing.
- Ensure your shipping name and address are filled out in English letters.
- Track your order using the link provided in your shipping confirmation email.
- The customer is responsible for any custom fees that may appear.
Return & Exchange Policy:
- RETURN REQUEST: Please contact us at lilizojewellery@gmail.com
- You can return your order within 14 days of receiving it.
- SALE items and earrings cannot be returned.
- The refund will be processed upon receiving your return.
- Returns must be unworn and in their original packaging.
- Refunds will be issued through the payment method chosen at checkout.
- LILIZO will not cover the shipping costs for returns.
- LILIZO is not responsible for lost returns sent without tracking.
Kamila Morawska-Kaim
LILIZO
53 Connor Street
Peebles
Eh45 8HD
UK